FAQ - RCJuggle Entertainment

Frequently Asked Questions (FAQ)

We require a minimum of a 7 day written notice for any cancellation, rescheduling or change of venue. If the event changes within the 7 day period 100% of the agreed amount is expected as full payment. An event cancelled prior to the 7 day period will be assessed a $100.00 cancellation fee or 10% (whichever is greater) and the remaining amount of the deposit will be refunded.

How can I pay for service?

Payment may be made by cash or check or Zelle. Contact the office to pay by credit card, a processing fee will be added to all credit card payments..

Additional Charges May Apply for the Following:
* Travel Charges
* Parking fees (Parking is to be provided within a 1 block walking distance of the event)
* Credit card transactions
* Holidays
* Shelter
* Rush Orders
* Delivery
* Setup & Rigging
* Accommodations
* Break Down / Clean Up
* Specialty Materials and or Equipment

Things to Keep In Mind:

* Our shows include music and require access to an electrical outlet and an approximate 10’x10′ performance area.
* All of our entertainment is audience interactive, it is preferable for entertainers to be placed away from sources of loud music such as a DJ or live band
* As performers we are happy to perform outdoors unless there is inclement weather. In the event of a weather change during or before an event it is the client’s responsibility to provide an alternative entertainment location. Our performers cannot perform in the rain and RC Juggle does not provide refunds for weather related issues.
* If our performer is ready to begin on time and entertainment is delayed because the conditions of the contract have not been met (ie: delays by venue, location issues, electricity, etc.) the client is responsible for the lost time and overtime charges may apply.

* Payment is expected at the event unless arrangements have been made in advance.
* Prices subject to change
* Service fulfillment and setup is dependent on site access and site availability.